Google Guaranteed

Google Guaranteed is the verification badge (green checkmark) shown on Local Services Ads for home-service businesses that passed Google's license, insurance, and background checks. Jobs booked through the ad are backed by a limited money-back guarantee for unsatisfied customers, up to a $2,000 lifetime cap per customer in the US. The badge cannot be bought separately; it is earned through Local Services Ads verification.

In depth

01

The guarantee covers the invoiced service amount for work booked through the Local Services Ad only, not property damage, price disputes, add-on work, or jobs that came in through any other channel.

02

There is no fee for the badge itself: verification is free, and you pay per lead through the Local Services Ads program (typically $15-45 per lead for most home-services trades).

03

Verification covers business license, insurance, and background checks (owner always; field workers in some categories), and typically takes days to a few weeks.

04

Any vendor selling 'Google Guaranteed certification' as a standalone product is a red flag, the badge only exists inside Local Services Ads.

Common misconception

Google Guaranteed is not a paid endorsement or a ranking boost you can buy. It is a verification gate: every business running Local Services Ads in a guaranteed category has it, and ranking among badged businesses is decided by reviews, responsiveness, and proximity.

Source: Google Help: About the Google Guarantee

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